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Payment Options

Check or Money Order

  1. Please issue the check or money order in the name of Claro Enterprise Solutions, LLC.
  2. Make sure to include your United States phone number and your family member's phone number in Mexico on the front of the check or money order.
  3. Kindly send your check or money order to the following address:
    Claro Enterprise Solutions, LLC
    Mail Code: 5227
    P.O. Box 660367
    Dallas, TX 75266-0367

The payment will be applied to the Telmex México phone bill no later than 24 hours after it is received by Claro Enterprise Solutions. Please note that a US$2 commission fee is charged per payment. This fee will be automatically deducted from your payment. If the payment is greater than, or equal to, US$100 and is intended for a single Telmex México phone bill, the fee will not apply.

Credit or Debit Cards—by Phone

  1. Call toll-free 1-800-290-1649 Monday to Saturday, from 7:00 am to 7:00 pm Pacific Standard Time or at 1-800-274-2052, 24 hours a day, every day of the year
  2. Provide the your United States phone number and your family member's phone number in Mexico as well as the details of the credit or debit card.
  3. Specify the amount you wish to pay (the minimum accepted payment is US$21).
The payment will be applied to the Telmex Mexico account no later than 24 hours after it is received by Claro Enterprise Solutions. Please note that a US$2 commission fee is charged per payment. This fee will be automatically deducted from your payment. If the payment is greater than, or equal to, US$100 and is intended for a single Telmex Mexico account, the fee will not apply.
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Automatic Payment Form

With this payment option, you can specify the date as well as the amount that you wish to be applied to  the Telmex México phone bill.

To subscribe to this option:

  1. Complete the Automatic Payment Form.
  2. Print and sign the form once completed.
  3. Mail to:
    Claro Enterprise Solutions LLC
    482 W San Ysidro Blvd., Suite #2254
    San Ysidro, CA 92173-2444
AUTOMATIC PAYMENT FORM

Authorized Distributors

Western Union Quick Collect

Your Western Union Quick Collect account number is the same as the Telmex México phone number for the bill that you wish to sponsor.

To make your payment, visit any Western Union location and fill out the form provided. Please complete only the yellow and blue sections of this form.

Your Information (yellow section)

Information from the US Sponsor (Payer information) Telmex Mexico: First & Last Name, Address, Email and USA Phone Number (10 digits).

I want to Pay a Bill (blue section)

Information from the Mexican Phone Number: Company Name (Telmex USA), Mexican Phone Number (10 digits), Attention: Telmex FL and the Payment Amount.

Western Union will charge a commission fee of US$2.95 per payment (fees may vary).

The payment will be applied to the Telmex México phone bill no later than 24 hours after it is received by Telmex USA.

Please note that a US$2 commission fee is charged per payment. This fee will be automatically deducted from your payment. If the payment is greater than, or equal to, US$100 and is intended for a single Telmex México phone bill, the fee will not apply.

Find a Western Union location near you

Contact Us

México en Línea℠ / Pay in the United States

Customer Service Center: 1-800-290-1649

Service hours: Monday through

Saturday, from 7:00 am to 7:00 pm

Pacific Standard Time or at 1-800

274-2052, 24 hours a day, every day of

the year.

Customer Service address:

Claro Enterprise Solutions, LLC

482 W San Ysidro Blvd., Suite #2254

San Ysidro, CA 92173-2444

Send your payment to:

Claro Enterprise Solutions, LLC

Mail Code: 5227

P.O. Box 660367

Dallas, TX 75266-0367