We are transforming to Claro Enterprise Solutions
America Móvil, a leading international provider of integrated telecommunications services with presence in over 25 countries across North America, Europe and Latin America, announces its newest US-based subsidiary: Claro Enterprise Solutions, LLC.
As part of the launch, one of America Móvil’s existing U.S. subsidiaries, Telmex USA, will change its name to Claro Enterprise Solutions.
This expansion increases Claro’s global footprint and reflects América Móvil’s broad commitment to drive innovations and bring them to market through integrated communication and information technology services. The new subsidiary will focus on enterprise solutions geared to businesses of all sizes -- from small companies to large multinationals.
Claro Enterprise Solutions will be based in Florida with locations throughout the United States to optimally serve its domestic and international customers and plans to rapidly expand its product portfolio.
About Claro: Claro is a subsidiary of América Móvil, the leading provider of telecommunications services in Latin America with operations in 18 countries in the Americas and the Caribbean.
About Claro Enterprise Solutions: Claro Enterprise Solutions is a subsidiary of America Móvil in charge of globally overseeing multinational enterprises as well as small and medium businesses in the US.
About America Movil: América Móvil is the leading provider of integrated telecommunications services in Latin America. Through the development of a world-class integrated telecommunications platform, we offer our customers a portfolio of value added services and enhanced communications solutions in 25 countries in America and Europe.
Telmex USA launches Carrier Ethernet
Telmex USA launches International Carrier Ethernet Service
Telmex USA Carrier Ethernet Service it help our customers meet their business demand quickly and efficiently by providing headquarter to remote site, datacenter and cloud service connectivity.
The service will be initially available between USA and Mexico and to all major countries in Latin America through phase releases.
The International Carrier Ethernet service provides bandwidth options from 2Mb to 10Gb with application end-to-end performance guarantee with three classes of services (CoS) and robust SLAs.
Best in class customer experience starts with the installation of a demarcation device at the each customer site for fast service activation and service assurance functionality. MNC customers will enjoy the benefits of having dedicated customer service managers and technical support from our International NOC 7x24.
Telmex USA Launches Unified Communications
Telmex USA has recently launched its own Unified Communications Service in May of 2016. Unified Communications (UC) is a solution that offers a set of functionalities such as IP telephony, instant messaging and presence services, conferencing, mobility, collaboration, and more across an integrated platform. The service is provided through a cloud-based server stored in our data centers allowing our customers to reap the benefits of UC technology without having to invest in infrastructure.
Telmex USA’s offer is based on the performance of high-tier data centers in North and South America that provide a reliable cloud-based server for UC services. We have an established presence in 18 countries in the Americas and provide local operations and customer support in each one of them from our NOCs.
The UC applications offered by Telmex USA are:
- Voice: Infrastructure that offers voice and PBX functionality to users spread across different offices and countries.
- Unified Messaging: Instant messaging and presence services.
- Mobility: The Soft Client provides users with the same UC experience across different devices through telephony, IM and presence services, regardless of their current location.
- Collaboration: Desktop and file-sharing capabilities.
- Voice Mail: Variety of uses including e-mail integration.
- IP Phones & Gateways: physical devices that allow users to utilize telephony and UC services. Solution includes a wide variety of IP phones and GWs to best suit customer needs.
According to Fernando Rojas, International Marketing and Product Manager: “The advantage of UC, from the end-user’s perspective, is the flexibility and mobility they offer when using a range of software applications and services.”
From a corporate perspective, UC helps when going from Capex to Opex investments.
“Since we launched the product, it’s been getting a lot of traction. And even though a lot of UC services are very similar, what sets us apart is the support we provide to the customer. We have one single point of contact so that customers from anywhere in the world get the support they need.”
With world-class 24/7 customer care, 365 days of the year, Telmex USA provides a dedicated network management center specialized in offering UC service support. Extensive domestic and international infrastructure serves as the foundation for Telmex USA’s delivery of a wide range of telecommunications services to our customers.
Certifications
Master Service Provider
This certification recognizes Telmex USA’s ability to sell and deliver…
Master Service Provider
This certification recognizes Telmex USA’s ability to sell and deliver Hosted Collaboration Solutions (HCS), helping to accelerate time to market and time to revenue. The certification also rewards partners for their experience and expertise in creating, selling, and delivering HCS by offering a range of financial incentives and go-to-market strategic benefits in all the countries in which it operates. Together with Cisco-powered Unified Communications (UC), the Cisco Master Service Provider Certification facilitates the design, creation, marketing, and selling of UC and HCS by partners such as Telmex USA. Business acceleration tools and services, plus sales training and the Cisco Premium Partner Certification, allow partners to address the diverse needs of any customer.
Cisco Powered™
Cisco Powered™ services are the trusted choice for cloud-based managed services from our validated partners. Clients benefits from a broad range of secure solutions that deliver real business results. Each service is audited by a third party to ensure performance of the highest quality and is backed by an enterprise-class service level agreement. Domestic and global Cisco partners ensure that providers comply with all regulations and provide an extensive choice of consumption models and services. All of these features come together to enable your organization to run as efficiently as possible in the modern connected marketplace.
Premier Partner
As a Cisco Premier Certified Partner, Telmex USA has a proven range of technical expertise to offer. To obtain Cisco Premier Certification, Telmex USA was required to complete Cisco Express Foundation Specialization. This process includes tests designed to measure technical competency in the integration of basic routing and switching, wireless LANs, and security technologies. In addition, we were required to integrate a number of key Cisco Lifecycle services into the solutions we offer, while demonstrating a proven record of complete customer satisfaction based on independently audited surveys.
The Cisco Channel Partner Program helps our partners build the sales, technical, and services skills required to deliver Cisco solutions, while meeting customer business objectives. Through the program’s specializations and certifications, Cisco recognizes the expertise of partners to deliver solutions based on their own advanced technology and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, pre- and post-sale support capabilities, and other critical factors that customers will consider when choosing a partner to trust with their telecommunications needs.
