Our Service
Telmex USA’s Unified Communications (UC) solution offers a set of functionalities, including IP telephony, instant messaging and presence services, conferencing, mobility, collaboration, and more across an integrated platform. UC allows your organization to reach the people they need to, enabling your teams to work together and enhancing your customer’s experience.
UC improves productivity by giving users the power to collaborate with each other through a reliable infrastructure, regardless of their operating system or application, geographical location, terminal device, or means of access.
The UC solution is provided through a cloud environment, allowing customers to make the most of the benefits of collaboration technology without the need to directly invest in infrastructure.
Benefits
- Increased productivity
- Better collaboration tools
- Pay as you grow
- Reduce your total cost of ownership
- Predictable costs for all communication services
- Improved response times to business processes
- Simplified user experience
- Clear visibility on service quality
Features
UC is a solution that offers a set of functionalities, such as IP telephony, instant messaging and presence services, conferencing, mobility, collaboration, and more across an integrated platform. The service is provided through a cloud environment, giving you all the benefits of UC technology without having to directly invest in infrastructure.
- Reliable cloud platform that provides integrated services
- Telephony with voice and PBX functionalities for users across various locations
- Unified messaging, including instant messaging and presence service
- Voicemail offering basic and advanced features, including e-mail integration and storage
- Collaboration-integrating capabilities for desktop and file sharing
- Mobility—giving users the same UC experience on different devices interacting with telephony, instant messaging, and presence services, regardless of their geographical location.
- 24/7 customer care, 365 days a year, provided by Telmex USA
Why Telmex USA?
Telmex USA’s Unified Communications is a reliable, cost-effective solution that’s designed to meet your business needs. With world-class customer care, we provide a dedicated network management center that’s specialized in UC support. We use our extensive local, domestic, and international infrastructure as the foundation for delivering a complete business solution on a regional level.
Telmex USA’s services are scalable, allowing us to easily customize our offerings to your business needs. We’re also a one-stop shop for end-to-end managed solutions, including UC services and transport infrastructure (MPLS, Internet access, broadband Internet, and PSTN service).
