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México en Línea™

Payments options

 We offer several convenient payment options.

Check Money Order via Mail

  1. Please make Check or Money Order payable to TELMEX USA (Please remember to consider our $2.00 commission fee when selecting payment amount).
  2. Write both your customer number and mexican line phone number on the front of the check.
  3. Send Payment and payment Coupon to:
    TELMEX USA, LLC
    PO Box 951678
    Dallas, TX 75395-1678

Please allow 2 to 3 Business days for funds to be posted to the TELMEX account.

Credit / Debit Card Online

Now you can pay on line using several Credit / Debit cards (Minimum payment policy of $21.00 / $19.00 to phone acct + $2.00 commission fee).

Payments using a Credit / Debit card will be posted to the TELMEX account within 2 to 3 business days after payment has been made.

Credit / Debit Card via Phone

Call us at 1-800-290-1649 Monday through Saturday, from 7am to 7pm PST.

Provide us with your customer number and Credit / Debit card information and specify the amount you would like to pay (Minimum payment policy of $21.00 / $19.00 to phone acct + $2.00 commission fee).

Please allow 2 to 3 business days for funds to be posted to the TELMEX account.

Automatic Payment Service

You can now enroll in our Automatic Payment Service, where you can specify the exact date and amount to be applied toward the payment of a TELMEX telephone bill (Please consider our $2.00 commission fee when selecting payment option for Full or Partial payment to phone account).

To sign up:

  1. Download and complete the Automatic Payment Form
  2. To receive automatic payment confirmation notification, please include your e-mail on the form.
  3. Print and sign the completed form.
  4. Mail form to:
    TELMEX USA
    Attn: Accounts Receivable
    482 W San Ysidro Blvd Suite #2254
    San Ysidro, CA. 92173-2444

Western Union Swift Pay

Your TELMEX USA customer number is also your Western Union's Swift Pay Program Number. If you don't have one, or you forgot it, please call us at 1-800-290-1649 from Monday through Saturday, from 7am to 7pm PST.

  1. To make payment go to any Western Union location and provide your Swift Pay Number.
  2. Western Union will charge you a $2.95 fee for this service.
  3. Please remember our $2.00 commission fee policy..

Please allow 2 to 3 business days for funds to be posted to the Telmex account.

Find a Western Union Agent Location Worldwide

Softgate Systems Agents

Your Telmex USA customer number is also your Softgate Systems Agent Payment Program number. If you don't have one yet, or have forgot it, please call us at 1-800-290-1649 Monday through Saturday, from 7am to 7pm PST.

In order to place your payment, you will need to go to the nearest registered Softgate Systems Agent (Please give us a call to find out about the nearest in your local area).

Though there is no fee at the Softgate Systems Agency for this service, please remember our $2.00 commission fee policy.

Please allow 2 to 3 business days after your payment for funds to be posted to the TELMEX account.

Find an Softgate Systems Payment Center