Quality of Service management over the same link (QoS) through three Classes of Service, one for Voice and Video, other for critical data and other for non-critical data
Predefined quality metrics to ensure that service performance is meeting its targets
Your relatives will be given a Service Order Number, which they have to give to you.
Backbone: 100% Fiber Optics
Monitoring and on-line reporting for port utilization.
Provisioned, installed, supported, and maintained CPE solution on a regional basis with common service levels.
Coverage in other Latin American countries where Telmex does not have presence, through partnership with other providers.
Flexible billing options
Regional Customer Service to handle fault management, service implementation and general inquiries 24X7
For additional information contact Telmex USA customer service at 1 866 209 0234.