Telmex International Frame Relay Service provides:
Provisioned, installed, supported, and maintained CPE solution on a regional basis with common service levels (it does not include proactive management)
Quality of Service measures to ensure meeting the service performance targets
Additional coverage to other Latin American countries via agreement with regional partners
Standardized Access Speed Rates and Committed Information Rates (CIR)
Standardized Permanent Virtual Circuits (PVC)
Consolidated billing across multi-vendor platforms and class of service
Regional Customer Service to handle fault management, service implementation and general inquiries
Voice over Frame is offered on case by case basis
For additional information contact Telmex USA customer service at 1 866 209 0234.
