Service Delivery

Telmex USA dedicates a specific area to manage the provisioning of international services as well as the necessary resources to ensure your company receives an attention of quality during the implementation of your international services.

The organization, processes and the use of methodologies like PMI (Project Management Institute), allow us to fulfill the objectives of delivering our services within the contracted timeframe. 

During the implementation process, Telmex USA assigns personnel dedicated exclusively to your project, coordinating the local and international efforts of Telmex USA, its affiliates and providers in each country to ensure the configuration, tests and activation of the service fulfills the specifications agreed with your company.

In addition, Telmex USA makes available a series of contacts in order for you to always be informed on the project progress and any deviation could be handled through superior levels.