By using a TELMEX Traveler Phone Card or TELMEX Virtual Traveler Phone Card, you accept the TERMS & CONDITIONS listed below:

1. TELMEX Traveler Phone Cards and TELMEX Virtual Traveler Phone Cards (collectively "Phone Cards") can only be used for calling from Mexico to other destinations. Phone Cards cannot be used for placing calls originating anywhere outside Mexico.

2. For operator assistance while in Mexico, card users should contact the TELMEX Customer Service Department in Mexico at: 01-800-123-0303. For ordering or payment issues, TELMEX USA's toll free number in the United States: 1-800-678-5443 should be used.

3. If TELMEX Virtual Traveler Phone Cards ordered through www.telmexusa.com are not received within thirty (30) minutes, the Customer should contact TELMEX USA (1-800-678-5443) no later than fifteen (15) days after placing their order.

4. In the event that Phone Cards are lost, stolen, or destroyed after delivery to the Customer, the Customer will be directly responsible for the losses incurred. TELMEX USA will not provide credits or refunds (in any form or amount) for lost, stolen, misused, or unused Phone Cards. If a Phone Card is defective, the customer should contact TELMEX USA at 1-800-678-5443 for a replacement card.

5. Service is provided by Teléfonos de México, S.A. de C.V. ("TELMEX").

6. TELMEX USA reserves the right to cancel Phone Cards if it is notified by TELMEX that there are technical problems, and to replace them with new Phone Cards within ten (10) days.

7. TELMEX USA makes no warranty, express or implied, regarding the condition(s) or fitness of the services offered for any particular use or purpose. As permitted by law, the liability of TELMEX USA shall be limited to direct damages for any personal or property injury, and for all other claims to an amount equal to the charge for the affected service(s). IN NO EVENT WILL TELMEX USA, ITS EMPLOYEES, AGENTS OR ANY COOPERATING SERVICE PROVIDER(S) BE LIABLE FOR ANY PUNITIVE, SPECIAL, INDIRECT, RELIANCE, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

8. The Customer and TELMEX USA agree that the exclusive remedy for all disputes arising out of purchase or use of Phone Cards, except for matters taken by the Customer to small claims court, is arbitration by an independent arbitrator. DISPUTES WILL NOT BE HEARD BY A JURY OR IN COURT AND MAY NOT BE MADE PART OF A CLASS ACTION.

9. Phone Card service may be suspended or terminated without notice if TELMEX USA reasonably suspects fraudulent use of Phone Cards.

10. Calls are billed in one-minute increments with partially-used minutes rounded up to the next full minute.

11. Rates are subject to change without notice. For current rates the Customer should contact: In Mexico: TELMEX Customer Service Dept. 01-800-123-0303
In the U.S.: TELMEX USA Customer Service 1-800-678-5443